Production
org_acme_7741
AS

Support

Scale plan includes 4-hour first response, 24/5. Critical production incidents are always 1 hour.

Open a ticket
Your tickets
SUP-2041
open

Webhook retries stop after 3 attempts

high priority · updated 2h ago

SUP-2032
waiting

Sandbox card 4000 0000 declines unexpectedly

medium priority · updated 1d ago

SUP-1998
resolved

Increase rate limit for Ledger Sync

low priority · updated 6d ago

Other channels

Guides and API reference

Developer Slack community

SDK issues on GitHub

Frequent questions